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Warranty service period is indicated on the website, as well as specified in the operational documents of a specific product.
We strongly recommend that you carefully read the warranty terms and operating instructions before starting to use the equipment!
Warranty repairs are carried out by representatives of the manufacturer or seller (service centers) upon presentation of a warranty card and a document confirming payment for the goods (sales receipt).
To avoid possible misunderstandings, it is necessary to keep the documents attached to the product at the time of sale, the packaging, and all accessories included with the product throughout the warranty period.
The user takes responsibility for timely preservation of important data and their protection.
If the product is not working, exchange or return of the product is carried out only if there is a conclusion from the service center that the operating conditions have not been violated. When returning the product, you need to have: passport, sales receipt, warranty card.
*Free service maintenance means completely free elimination of defects in the product that occurred due to the manufacturer's fault, but subject to compliance with warranty conditions.
Warranty service may be refused if during diagnostics (diagnostics may take several days) it is found that the breakdown occurred as a result of actions and influences listed in the above warranty service conditions for customers.
Please note:
*Our warranty obligations are void when the product is used not in accordance with the operating instructions.
*Our products are tested for "normal" use standards as specified in the instructions.
*Improper use of the product not only leads to loss of warranty service, but also carries the risk of property damage or other damages.
In case of incorrect operation of the equipment or its malfunction, you can send the product (in full set and with a description of the problems that occurred during the device operation period, warranty card and passport.)
Testing will be carried out only for the malfunction indicated in the accompanying sheet, if the malfunction is indicated in general phrases on the accompanying sheet, such a product will be tested for operation and, in the absence of malfunctions, returned to the customer.
Warranty service period is indicated on the website, as well as specified in the operational documents of a specific product.
We strongly recommend that you carefully read the warranty terms and operating instructions before starting to use the equipment!
Warranty repairs are carried out by representatives of the manufacturer or seller (service centers) upon presentation of a warranty card and a document confirming payment for the goods (sales receipt).
To avoid possible misunderstandings, it is necessary to keep the documents attached to the product at the time of sale, the packaging, and all accessories included with the product throughout the warranty period.
The user takes responsibility for timely preservation of important data and their protection.
If the product is not working, exchange or return of the product is carried out only if there is a conclusion from the service center that the operating conditions have not been violated. When returning the product, you need to have: passport, sales receipt, warranty card.
*Free service maintenance means completely free elimination of defects in the product that occurred due to the manufacturer's fault, but subject to compliance with warranty conditions.
Warranty service may be refused if during diagnostics (diagnostics may take several days) it is found that the breakdown occurred as a result of actions and influences listed in the above warranty service conditions for customers.
Please note:
*Our warranty obligations are void when the product is used not in accordance with the operating instructions.
*Our products are tested for "normal" use standards as specified in the instructions.
*Improper use of the product not only leads to loss of warranty service, but also carries the risk of property damage or other damages.
In case of incorrect operation of the equipment or its malfunction, you can send the product (in full set and with a description of the problems that occurred during the device operation period, warranty card and passport.)
Testing will be carried out only for the malfunction indicated in the accompanying sheet, if the malfunction is indicated in general phrases on the accompanying sheet, such a product will be tested for operation and, in the absence of malfunctions, returned to the customer.
Contact the service center representatives at the number +380681073764 to get detailed information about service maintenance and warranty conditions. One of our qualified service specialists is ready to answer your questions without fail.